At Woriva, we strive to provide you with a seamless shopping experience. We understand that plans may change, so we offer a flexible cancellation policy. Please review the details below.
Cancelling an Order
- You can cancel your order within 24 hours of purchase.
- To request a cancellation, contact us immediately at support@woriva.com with your order number.
- Once an order has been processed or shipped, it cannot be cancelled.
Refunds for Cancelled Orders
- If your cancellation request is approved, you will receive a full refund.
- Refunds will be processed within 5-7 business days and credited to your original payment method.
Custom or Personalized Orders
- Custom or personalized orders cannot be cancelled once production has started.
Late Cancellation Requests
- If the 24-hour cancellation window has passed, you may still return the order after delivery.
- Please refer to our Refund Policy for return eligibility and conditions.
Contact Us
If you have any questions, feel free to reach out to us:
📧 Email: support@woriva.com